TMS Testimonials

I completed 52 sessions of TMS, and it has genuinely changed my life. Before starting treatment, I was living with chronic, treatment-resistant depression, severe anxiety, and PTSD from gun violence to the point where I couldn’t go out in public. Places like IKEA, the mall, or Costco felt impossible. I had been on medication for 15 years, and I’ve been in therapy, but nothing ever brought real relief. At my worst, I couldn’t get out of bed or brush my teeth, let alone get to the gym, which used to be my lifeline for my mental health. I was also emotionally flatlined. For the last 15 years of my life I wasn’t living; I was just existing.
I also want to be honest about how dark things were: within the last two years, I was having suicidal ideation. A major mental breakdown a few weeks before treatment was finally the catalyst that pushed me to seek help. I started new medication and then began TMS, and that combination, especially TMS, changed everything.

I started feeling relief around session 10, but the most powerful shift happened after completing all 52 sessions. The clinic explained that TMS continues to work even after the final session, and that has absolutely been true. It truly felt like my brain was being rewired.

Today, I am able to do things I avoided for over a decade. I can go out in public again, IKEA, malls, Costco; places that used to be my nightmare. I want to socialize and actually follow through. I’ve picked up new hobbies. My work schedule is consistent again, and I’m starting new projects with the energy I haven’t felt before. Ever.

Before TMS, even on days I pushed myself to go out, my mind was always telling me: What’s the point? I’m just going to go home and be depressed again. I didn’t participate in seasonal things, I didn’t go see the cherry blossoms, I didn’t do anything “for fun” because it all felt pointless. For 15 years, when people talked about “living in the moment,” I genuinely did not understand what that meant.

After TMS, I finally get it. I understand presence. I understand enjoyment. I don’t wake up with that rain cloud anymore.

My anxiety has changed in ways I never thought possible. I used to be terrified of flying, and panic attacks at the airport were normal for me. But recently, after finishing my TMS treatment, I got on a plane and didn’t even have the thought of anxiety. The fear wasn’t there. And now, even when I do have an anxious thought, it’s disconnected from my body. My nervous system no longer reacts. I can look at the thought logically and it just… leaves. That shift alone has been life-changing.

And I have to mention the staff, because they made this entire journey feel safe, warm, and human.
The front desk team and the techs were incredibly compassionate and made every single appointment comfortable. The manager was amazing, and Alexa, the psychologist, made me feel seen, validated, and understood. Also, being able to bring my dog—who is genuinely my emotional support—meant so much to me. It made the clinic feel like a healing environment instead of a clinical one.

TMS didn’t just improve my symptoms. It gave me a second chance at life.
I can’t believe how different I feel today compared to the version of myself who walked in on day one.

Eastside is hands down the best healthcare experience I have ever had. Everyone I worked with here was beyond amazing, the way they fought my insurance to get me approved and went above and beyond to make sure I was comfortable and had a seamless treatment was life changing. Honestly I get choked up thinking about it, thats how wonderful all of these women were. I truly can't say enough positive experiences about this treatment center and have/will continue to recommend them to anyone I know. Thank you for everything you and your team did for me.

Alexa is incredible! I have worked with many psychology experts this last year, and Alexa is top notch. I am amazed by her breadth of knowledge. Not only is she super down to earth and easy to talk with, she understands my newfound diagnoses, doesn’t make me feel like a number, and really takes time to make sure I understand things. I feel super lucky to be working with her. Alexa is a gem, highly recommend!! Looking forward to my next appointment with her :)

Very friendly staff! The lobby and treatment area are also very clean and tidy. My experience over the course of the 8 or so weeks was great, and I have noticed a significant improvement in my depression symptoms since going. I highly recommend Eastside TMS! :)

Alexa is a very caring and compassionate provider and super easy to work with. Becoming a new patient of Alexa's and getting my medication needs met was very clear and easy as well. The office is responsive with any questions and super professional.
Thank you!

I have two treatments left and it has been life-changing for me. I’m out of my depression and all without meds! Meds weren’t working and this really changed everything. The staff are so fantastic that I drive all the way from Northgate every day for treatment even though I could find much closer plate. Couldn’t recommend more.

I get my meds managed by Dr. Nagai and my therapist is Aman Gill, and they are both wonderful, helpful, and attentive. The staff I speak to when dealing with scheduling or billing are always super nice and helpful. I love that they offer virtual sessions. They also get back to me in a timely manner when I need something.

Anytime a person has mental health concerns, they want a professional to rely on for their treatment and care. I have had an exceptionally wonderful experience with the people at Eastside TMS and Wellness Center. They are friendly, personable, compassionate and kind. They hear you, they understand, and they act accordingly. From my first conversation to learn about their treatments, they were informative and made sure I understood what they offer and how it works. Scheduling my treatment has been seamless and they've been accommodating when necessary. They have treated me like I matter, while I've been going through a very difficult time. I am so thankful they are well educated in their field and willing to share that knowledge to help me (and others) feel confident they've come to a safe place for help with very difficult circumstances. The TMS treatments have been great, and they always ask how I'm doing. I highly recommend their services and encourage you, if you're reading this, to consider them as a provider for you, should you decide TMS is something you want to pursue.

Lex and the staff are amazing and helpful. my progress in overall wellness has greatly improved since starting treatment here and i sincerely thank them for their help/assistance in my personal growth.

Lily is the best. Always available and willing to help out, and Aman is an amazing therapist. I never have any billing issues and communication with the office is good. Their cancellation policy is a little strict but understandable. I recommend them to anyone seeking mental health help!

I love going to Eastside TMS for my treatments because the people are so friendly. They have been more than accommodating in helping me work through insurance issues, and scheduling conflicts that arise. Every time I walk in I am greeted by friendly faces, and I will miss it when I'm done with treatment!

Alex and Aman have been a lifeline and I'm soo happy to have met them and for them to help me on my journey to be in a better place. Alex has this amazing energy, and I often feel like she can read my mind. Aman truly listens to what am talking about and help me make sense of the chaos that is my head. I'm so grateful to be working with them.

I brought my daughter here for TMS since her depression has been so hard to treat and made appointments for the rest of the family for med management immediately after meeting everyone there. They are the perfect mixture of professional and friendly and make us feel so comfortable and well taken care of. The office itself is well appointed and pleasant but the people there are what make it truly great.

Alexa is a really great provider. She has helped me so much. Her kindness and compassion go a long way!

Its always a great experience here. Its a very comfortable setting and the staff is always very friendly and welcoming. They explain things in an easy to understand fashion and treatment is a breeze.

From the very initial communication with their the wonder lady admin i felt like i had made the right choice. Alexa Voss made me feel seen and safe immediately. She helped me get my medication back on track. Very pleased with every interaction

Professional and welcoming place. It’s easy to get in touch with someone at the front desk for appointments or prescription refills. The doctors are warm, attentive, and knowledgeable about medications and side effects. Would recommend this place to loved ones.

Such a nice change from my previous doctor. all of you care and helped me so much. I wasn't rushed and even have a payment plan. worth it to drive to Renton.

Front desk and technicians were very personable and helpful. During treatment they would ask for pain levels and readjust machine if needed. The TMS treatment was explained thoroughly and provided was very caring. Unfortunately treatment was unsuccessful for me personally but I would 100% recommend someone try the treatment at this location if they are wanting to!

I’m about halfway done now. Really feeling myself come back and noticing my resilience getting shored up. What a nice feeling

Staff is so kind and helpful. Everyone is knowledgeable which is reassuring. So far I’ve had 6 treatments and feel a difference already. I’m really pleased I chose this clinic to help me out.

Staff is so kind and helpful. Everyone is knowledgeable which is reassuring. So far I’ve had 6 treatments and feel a difference already. I’m really pleased I chose this clinic to help me out.

I went through 2 rounds of treatments, East side TMS changed my life. Antidepressants have always made my depression worse so my doctor recommended TMS. My depression has improved significantly and my thoughts haven’t been anywhere close to as dark as they used to. It’s mind blowing how the brain works.
Alexa and all her doctors are AMAZING, always made sure i was comfortable and doing well. I strongly suggest giving TMS a try especially at Eastside TMS.

Everyone at Eastside TMS is amazing! I have dealt with depression and ADHD for most of my life and have seen several different providers but I never felt I was getting the help I needed. I was referred to Alexa Voss from a coworker and I am so grateful for having found her! Alexa really takes the time to listen to how I’m feeling and to work on solutions for my medications. The office staff is always on top of things and ensure my needs are taken care of promptly. I would highly recommend Eastside TMS!

I’ve suffered from depression more than half my life. I have Kaiser HMO and had good and bad experiences. The frustration of constantly changing Mental Health Providers, due to them leaving Kaiser. So they finally referred me to Eastside TMS & Wellness. After a few visits after getting very detailed information from me, they decided to get authorization for TMS
Transcranial magnetic stimulation which is a noninvasive form of brain stimulation in which a changing magnetic field is used to induce an electric current at a specific area of the brain through electromagnetic induction. An electric pulse generator, or stimulator, is connected to a magnetic coil connected to the scalp. it’s not painful. I had my doubts but at this point , age 52 , I gave it a try. I am glad that I did.

The entire staff is professional and very caring. They work together so that everyone is on the same page. It’s an hour drive from my home but worth the trip.

I would definitely recommend them to everyone, I’ve even recommended it to family members.

I don’t have anything to say about Eastside TMS & Wellness or any of the staff members.

This was a blessing in disguise

It feels good to smile again snd actually mean it !

The office staff are incredibly kind and feel more like a good friend you’re going to see versus an appointment you have. Services provided are above excellent. Strongly recommend you’ll not regret.

TMS was very helpful for our family member. The office staff are extremely accommodating and professional. They handled the procedure, scheduling, and insurance coverage with care and diligence. Highly recommend this office!

Alexa is such an amazing provider! It’s so rare to have someone listen so well to their patients and believe them. I’m so thankful to see Alexa to manage my psych and adhd meds!